Consumer Watchdogs Attack Cable Companies’ Privacy Practices, Bark at Privacy Cops
Consumer advocate groups--Public Knowledge, Consumer Watchdog, Center for Digital Democracy, Consumer Action, TURN-The Utility Reform Network and Consumer Federation of America—recently filed a complaint with the Federal Trade Commission and a petition with the Federal Communications Commission against AT&T, Cablevision, and Comcast, citing privacy-related offenses. The FTC complaint notes the companies’ failure to adequately disclose the extent of their consumer data use and sharing, arguing that their use of customer data without appropriate disclosures and without opt-in consent amounts to an “unfair and deceptive” practice in violation of the Federal Trade Commission Act. The FCC petition, on the other hand, asserts that the cable and satellite providers fail to adequately obtain customer consent prior to collection and use of such data, in violation of federal law.
*This alert was originally posted on Arent Fox's Behind the Scenes blog. To read this alert in its entirety, please click here.